Returns
Valuemed Returns Policy-last updated 19/5/20
- Your satisfaction is very important to us.
- Covid-19 measures are slowing some Royal Mail and courier service delivery times, so please allow extra time for returns to be processed
Returning unwanted goods
- If you are not completely satisfied with your purchase or you change your mind we offer a 28 day no quibble returns policy provided that the goods are unopened and unused.
- Any unopened items may be returned within 28 days of purchase for a full refund.
- Please e-mail our customer services for instructions for returning goods.
- Please note that once opened and or used, products cannot be returned to us unless they are faulty.
- For advice on returning faulty goods see below.
- Your rights are protected under the EU distance selling regulations.
- e-mail customer services
- Telephone 01263 731 168 Monday to Friday 8.30am to 4.30pm
Returning faulty goods
- We will, of course, replace any faulty goods under the relevant warranty.
- If you have a problem please contact customer services by e-mail, or telephone during office hours for advice.
- Telephone 01263 731 168 Monday to Friday 8.30am to 4.30pm
- or e-mail customer services
Returns information page last updated 19/5/20