Privacy Policy

Who we are

Our website address is: https://www.accessdiagnostics.co.uk.

As a professional UK medical supply company, Access Diagnostic Tests UK limited understand that our buyers privacy & confidentiality is of the utmost importance, and we process your data in accordance with current data protection regulations.

What personal data we collect and why we collect it

When you place an order

When you place an order on this site you will be asked to provide certain information that we require to fulfill your order such as your contact details – name, email, invoice address, delivery address and phone number. We will use this data to process and deliver your order.

If you set up an account when you place your order your information will also provide you access to account information, your order history on this site and will make purchasing products quicker & easier for you in future. You do not have to set up an account on this website to place an order.

What personal information is collected?

Access Diagnostic tests UK Ltd takes the privacy of our customers very seriously. All information provided by you is kept confidential and is never given to anyone else unrelated to the processing of your order or collection of feedback. We collect your name, invoice & shipping address and telephone number (either landline or mobile )when you order from our site. Your credit card information is not held on our site and is processed securely offsite. See payment information below.

Data collected by this site is used to

a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes or review collection

Read our most recent testimonials and customer reviews

Payment information

Our payment systems are secure and comply with current data protection regulations. You can pay using either Paypal Express Checkout or Stripe. The information that you provide to the payment company will be processed securely and in accordance with current UK & EU data protection regulations.

Your contact information

We do not e-mail you unless it is to do with your order and we do not sell your information to anyone else.
You will receive an e-mail when you place your order confirming receipt of the order and another one when your order is dispatched. We may also need to e-mail you regarding your order or in response to an enquiry from you.
You will then receive an e-mail approximately  7 days later from our reviews collection service asking you to leave a review. You can leave the review anonymously. The review collection company process your data in accordance with current data protection regulations and will not distribute your information to third parties.

We do not sell or distribute our e-mail lists to third parties.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill in a contact form or send us an e-mail that contact is kept for up to 12 months and after that time is deleted unless it is related to a subsequent quote or order in which case it may be retained for longer.

Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you may be unable to place orders or benefit from the other features that use cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your delivery information and telephone number are given to our courier companies for the purpose of delivery of your goods and your e-mail address and contact information is given to our reviews collection company for the collection of feedback on your order. Our payment processing companies also receive your data. They will process your data in accordance with current data protection regulations.

How we protect your data

This website and our payment service providers websites are securely encrypted and all our staff have received training in data protection. Our premises are secure and our computers are password protected. We have made sure that the companies that we use for delivery, payment processing and review collection will also protect your data. We regularly review our data protection policy.

Privacy page last updated 30/5/18